Support

Help before you order.

Find the right audio, understand the next step, and check the details with confidence.

LFM Audio FAQ

Quick answers.

Packages, voices, files, payment and delivery, kept simple.

Can I pay by card or use a payment plan?

You can pay by card and other supported payment methods, depending on your country and checkout or invoice options. Bank transfer can be arranged if needed. Payment plans may be available for larger Radio Imaging and Sung Jingles projects when confirmed before production starts.

Can we use different languages or accents?

Yes. LFM Audio has voice talent options across different accents, languages and delivery styles.

Tell us your station market, format, audience and any language requirements before ordering so we can recommend a suitable voice direction.

How do I place an order?

Choose the product that fits what you need, send the brief details requested at checkout, and LFM Audio will confirm the production path from there. If you are unsure which product or package fits, ask for a recommendation before ordering.

What if I am not happy with the final audio?

If the finished audio does not match the agreed brief, script, pronunciation notes, voice direction or production scope, tell LFM Audio what needs attention and we will work through a practical revision path. Clear direction before production helps the first version land closer to what you need.

Do you create free custom samples before ordering?

We do not offer free custom samples, because each piece is produced to a real brief. The demos and examples on the site are the best guide to our sound. If you are unsure, send the brief first and we can recommend the right route before you order.

What if I need to change the script or brief after production starts?

Changes after production starts may require an extra fee, especially if voice talent, singers or production work have already been booked or recorded. If something needs to change, contact LFM Audio as soon as possible and we will confirm the practical path before any extra work is booked.

Which voice talent will be used in my audio?

We can use your existing station voice if you provide approved dry reads and the right usage permission, or we can recommend one of our voice talents based on the sound you want.

Still deciding?

Want us to point you in the right direction?

Send us the station, show or campaign details and we can recommend the right audio before you order.